Sales Force Admin Online Training

SALESFORCE ADMIN COURSE CONTENT

OVERVIEW OF CRM & SAAS
SALESFORCE APPLICATIONS (MARKETING, SALES, SERVICE) OVERVIEW
CONFIGURATION BASICS OVERVIEW

  • Overview of Application Elements (Tabs, App, Links, Homepage Component)
  • Overview of Salesforce Building socks (Objects, Page Layouts, Related List, Fields, Buttons etc)
  • Overview of Workflow Rules

PERSONAL CUSTOMIZATION (PASSWORD RESET, LOGIN ACCESS, CALENDAR SHARING ETC)
SYSTEM ADMINISTRATION

  • Roles
  • Profiles
  • User Setup
  • Login History
  • Queues
  • Groups

ADVANCED SYSTEM ADMINISTRATION

  • OWD
  • Sharing Settings
  • Policies for Password
  • Audit Trail
  • Templates of Communication
  • Data Loader
  • Mass Update OR Transfer Records
  • Storage Usage
  • Sandbox

MONITORING LOGS & LOBS
CONCLUDING SESSION WITH Q&A