Microsft dynamic CRM Online Training

MS dynamics CRM Training is designed to help you to increase the business out comes across sales, marketing and customer services, you can deploy it in the cloud or on-premises and you can integrate it to your existing systems like (Finance, logistics and ERP) to improve information sharing. So that the employees can access the system by verity of ways while from web directly inside outlook on verity of devices including windows Tablet, smart phones and ipads.  MS Dynamics CRM Training is incredible easy to use, thanks to the newly defined user interface. Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft, that allows companies of all sizes to track, manage and report on customer interactions.

MS Dynamics CRM Training :

MS Dynamics CRM Training for a business app that helps you track all your customer interactions and data. With Dynamics CRM, you can easily share customer information with all your people, through multiple channels. Everyone in your company has the full picture of what your customers want and need.

MS Dynamics CRM Training help easily works with programs you already know how to use. Simple integration with Outlook makes communication management a breeze. Email campaigns can be automated and Excel spreadsheets can be imported without losing formatting.

MS Dynamics CRM Training offers best-in-class features to grow your business’s efficiency and productivity. Manage calendars with your own Cortana personal assistant. Use customer data to gain the insights you need to qualify prospects. Learn what your customers really think with Microsoft Social Engagement. Microsoft Dynamics CRM helps improve the management of your business, so you can focus on the most important part- your customers.

Looking for MS Dynamics CRM Training, we will introduce you with the latest version of Dynamics CRM, prerequisites to learn this module and much more, so all that you need is to get registered by Tysco Online Trainings to learn this course in depth. So let’s get started with it in brief.

Microsoft Dynamics CRM encompasses all of the best practices of CRM, with the flexibility, familiarity, and functionality you would expect from Microsoft. It’s a solution that helps organizations in all industries to build more productive relationships with current customers and forge relationships with new ones. Microsoft Dynamics CRM gives every customer-facing employee the information they need to truly impress customers.

Microsoft Dynamics CRM involves three basic steps:

  1. Finding and developing customer relationships.
  2. Cultivating these relationships to enhance profitability.
  3. Maintaining complete satisfaction of all customers.

MS Dynamics CRM Training Pre-requisites:

  • .NET Developers,
  • Basics of any programming knowledge.
  • Basic knowledge on CRM and Microsoft windows.

Benefits of Microsoft Dynamics CRM:

  • Familiar interface
  • Integration with other Microsoft products
  • All round customer database
  • Flexible platform
  • Countless CRM partners and Apps
  • Scalable
  • Security of data
  • Flexible deployment and licensing
  • Always available
  • Proven success and large community support
  • Available in 41 languages
  • Affordable price.

MICROSOFT DYNAMICS CRM TRAINING COURSE CONTENT

INTRODUCTION TO MICROSOFT DYNAMICS CRM

  • History of Microsoft Dynamics CRM
  • Editions in Microsoft Dynamics CRM
  • Deployment types & Licensing Options
  • Comparison with other CRM’s in the Market
  • XRM Framework
  • Out of Box Features

SALES MODULE

  • Lead Management
  • Opportunity Management
  • Product Management
  • Quotes, Orders and Invoices
  • Goal Management

MARKETING MODULE

  • Marketing Lists
  • Campaigns
  • Sales Literature
  • Quick Campaigns

SERVICE MODULE

  • Services
  • Service Calendar
  • Case Management
  • Knowledge Base
  • Contracts

ACTIVITY FEEDS
WORKING WITH DASH BOARDS
WORKING WITH REPORTS
PROCESS DRIVEN UI

ACCESSING CRM FROM OUTLOOK
INTRODUCTION TO SOCIAL LISTENING
ADMINISTRATION, SETTINGS CONFIGURATION
ADMINISTRATION & SECURITY

  • Creating and managing Business Units, Users and Teams
  • Privileges, Access Levels and Security Roles
  • Positions & Hierarchies
  • Creating and managing Security Roles
  • Auto Numbering, Languages
  • System Settings
  • Auditing

SETTINGS & CONFIGURATION
BUSINESS MANAGEMENT

  • Sites, Sales Territories, Facilities and Resource Groups
  • Working with Multi Currency
  • System Queues and Custom Queues
  • Services and Business Closures
  • Fiscal Year Settings
  • Subjects
  • Connections

DATA MANAGEMENT

  • Duplication Detection Settings, Rules and Jobs
  • Bulk Record Deletion
  • Data Maps and Imports

PRODUCT CATALOG

  • Understanding the Product Catalog
  • Unit Groups
  • Adding Products
  • Creating Price Lists
  • Creating Discount Lists

MS Dynamics CRM Training Course Outline:

  • Program Name: MS Dynamics CRM Training
  • Course Duration:  35 Hours
  • Mode: Online virtual classes and corporate
  • Timings: According to one’s feasibility
  • System Access : will be provided
  • Batch Type: Regular , weekends and fast track
  • Trainees will get the soft copy material.
  • Sessions will be conduct through WEBEX, GOTOMEETING OR SKYPE.
  • Basic Requirements: Good Internet Speed, Headset

 Advantages upon enrolling with Tysco Online Trainings

We are the best online training providers, we just don’t teach you the technology rather we make you understand with live examples, the sessions we conduct are interactive and informative  .If the candidates miss any of the sessions due to some unavailability, we will give assurance for back-up sessions. At the end of every week the review sessions will be taken, so that the attendees can recollect the topics. As it an Online Trainings, the timings will be according to the candidate feasibility.
As our trainers are real time experts they will help you in giving training at very high level for real time projects. At the end of the session we will discuss regarding the interview questions which will help you out in cracking the interviews. Our Consultant will help you in preparing the resume and certifications.  Also the added advantage from us is will also provide you job support if you are phasing any issue in your current job, looking at your current working technology and issue , if we think we can resolve the issue then only we give you 100% commitment to resolve it. Tysco Online Trainings Team will be in switch on mode for 24/7 and will solve any issues regarding the training, timings, trainer or server. We are ready to solve any issues with in no time.